🔒 7vv Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") applies to all personal data collected, processed and stored by the 7vv platform ("7vv", "we", "us", "the Operator") in connection with the operation of the website located at 7vv.club and all associated services ("the Platform").

1.2 7vv operates its Platform in accordance with applicable data protection principles under its international gaming licensing framework. Pakistani players ("you", "the Player") accessing and using 7vv from Pakistan are subject to this Policy.

1.3 By creating a 7vv account or using the Platform in any manner, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

1.4 This Policy should be read alongside the 7vv Terms & Conditions and Responsible Gaming Policy.

2. Personal Data We Collect

2.1 7vv collects personal data in the following categories:

2.2 7vv does not collect sensitive personal data such as religious beliefs, political opinions, or biometric data beyond what is required for identity verification purposes under our licensing obligations.

3. How We Use Your Data

3.1 7vv uses your personal data for the following purposes:

• Account Management: Creating and maintaining your 7vv account, verifying your identity, and managing your login credentials;
• Service Delivery: Processing bets, settling wagers, crediting winnings, processing deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank and Bank Alfalah;
• Regulatory Compliance: Fulfilling age verification, Know Your Customer (KYC), and Anti-Money Laundering (AML) obligations required under our gaming licence;
• Responsible Gaming: Monitoring gaming behaviour to identify problem gambling indicators, applying player-requested limits, and administering self-exclusion arrangements;
• Fraud Prevention & Security: Detecting and investigating suspicious activity, preventing account fraud, and protecting the integrity of the 7vv Platform;
• Customer Support: Responding to queries, resolving complaints, and providing technical assistance;
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the 7vv product and user experience;
• Communications: Sending you account-related notifications, security alerts, and, where you have opted in, promotional communications about 7vv offers.

4. Legal Basis for Processing

4.1 7vv processes personal data on the following legal bases:

• Contractual Necessity: Processing required to provide the services described in the 7vv Terms & Conditions (account management, betting, payments);
• Legal Obligation: Processing required to comply with AML obligations, age verification requirements, and other regulatory duties under our gaming licence;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring where our interests do not override your rights;
• Consent: Processing for marketing communications and optional analytics, where you have provided explicit consent. You may withdraw consent at any time by contacting 7vv support.

5. Data Sharing & Disclosure

5.1 7vv does not sell, rent, or trade your personal data to third parties for commercial purposes.

5.2 7vv may share your personal data with the following categories of third parties, strictly as necessary:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and other payment service providers to process transactions on your behalf;
• Identity Verification Services: Third-party KYC providers used to verify player identity and age;
• Game Technology Providers: Casino game and sports betting technology suppliers who may process aggregated session data;
• Regulatory Authorities: Licensing bodies and law enforcement agencies where disclosure is required by law or regulatory obligation;
• Professional Advisers: Legal counsel, auditors, and compliance consultants under strict confidentiality obligations.

5.3 All third parties with whom 7vv shares personal data are required to maintain appropriate data security standards and to process personal data only for the specified, limited purpose for which it is shared.

6. Cookies & Tracking Technologies

6.1 7vv uses cookies and similar technologies to operate and improve the Platform. Cookies are small data files stored on your device when you access 7vv.club.

6.2 7vv uses the following categories of cookies:

• Essential Cookies: Required for the Platform to function — including session management, 7vv login authentication, and security features. These cannot be disabled without affecting Platform functionality;
• Functional Cookies: Remember your preferences such as language settings and game history within a session;
• Analytics Cookies: Collect aggregated, anonymised data about how Pakistani players use 7vv to help us improve the Platform experience.

6.3 Most browsers allow you to manage cookie settings. Disabling essential cookies may impair your ability to log in to 7vv and use the Platform.

7. Data Retention

7.1 7vv retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including:

• For active account holders: for the duration of the account relationship and a reasonable period thereafter;
• For transaction and gaming records: for the minimum period required under our gaming licence (typically a minimum of five years from account closure);
• For AML compliance records: for periods required by applicable anti-money laundering frameworks;
• For self-exclusion records: for the duration of the exclusion and such additional period as required to prevent circumvention.

7.2 When personal data is no longer required, 7vv will securely delete or anonymise it in accordance with our data retention procedures.

8. Data Security

8.1 7vv implements a range of technical and organisational security measures to protect your personal data, including:

• SSL/TLS encryption for all data transmitted between your device and the 7vv Platform, including during 7vv login;
• Encrypted storage of sensitive account and payment data at rest;
• Access controls limiting personal data access to authorised 7vv personnel only;
• Regular security assessments and penetration testing of the Platform infrastructure;
• Two-factor authentication options available to players to secure their 7vv login.

8.2 While 7vv takes data security seriously, no system is entirely immune to security incidents. In the event of a data breach that poses a risk to player rights and interests, 7vv will take prompt action in accordance with our incident response procedures and notify affected players where required.

9. Your Rights

9.1 As a player, you have the following rights in respect of your personal data held by 7vv:

• Right of Access: You may request a copy of the personal data 7vv holds about you;
• Right to Rectification: You may request correction of inaccurate personal data;
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations;
• Right to Restriction: You may request that 7vv restricts processing of your personal data in certain circumstances;
• Right to Data Portability: You may request your personal data in a structured, machine-readable format;
• Right to Object: You may object to processing of your personal data where 7vv relies on legitimate interests as the legal basis;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

9.2 To exercise any of these rights, please contact 7vv via the support channels listed in Section 12. 7vv will respond to verified requests within a reasonable timeframe.

10. Children & Minors

10.1 The 7vv Platform is strictly for adults aged 18 or over. 7vv does not knowingly collect personal data from persons under 18 years of age.

10.2 If 7vv becomes aware that a player account has been registered by a person under 18, the account will be immediately closed and all personal data associated with it will be deleted, subject to any applicable regulatory retention requirements.

10.3 If you believe a minor has registered a 7vv account, please notify us immediately via our support contact details in Section 12.

11. Changes to This Policy

11.1 7vv reserves the right to update this Privacy Policy at any time. The effective date of the most recent version is always displayed at the top of this page.

11.2 Material changes to this Policy will be communicated to registered players via a notice on the Platform or by email to the address associated with your 7vv account.

11.3 Continued use of the 7vv Platform following a policy update constitutes your acceptance of the revised Privacy Policy.

12. Contact & Data Queries

12.1 For all privacy-related queries, data access requests, or concerns regarding how 7vv handles your personal data, please contact the 7vv support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available during PKT hours via your 7vv account dashboard.

12.2 For responsible gaming related data requests — such as self-exclusion status confirmation or gaming history — please visit our Responsible Gaming page for dedicated guidance.